Clear Snow, Get Paid: A Shoveler’s Quick Guide

1. Be Prepared to Work

   1. Notification: Get a text when snow is forecasted—opt-in to be assigned jobs.

   2. Readiness: Gear up with tools, supplies, and a charged phone.

   3. Job Assignment: Assigned jobs appear in the Foot Soldiers app under “Open Work.” Check for details like location, arrival window, and expectations.

2. Using the App

   1. Start a Job:

      1. Open the app and select a job.

      2. Click “On My Way” before heading out.

      3. At the property, click “Start” and upload before photos.

      4. After completing the job, upload after photos and click “Finish.”

         1. Photos Matter: Include sidewalks, stairs, yards, and profile shots. Quality photos protect against disputes.

3. Types of Jobs

   1. Pre-Treating: Apply Calcium Chloride to prevent snow bonding (12–16 hours before snowfall).

   2. Snow Clearing: Clear snow and apply Calcium Chloride afterward.

   3. Emergency Services: Tackle icy jobs for higher pay.

4. Customer Expectations

   1. Do’s:

      1. Use plastic shovels for stairs to prevent damage.

      2. Clear 75% of sidewalks and paths to trash areas.

      3. Spread Calcium Chloride evenly to prevent ice.

      4. Pro Tips: Clear handrails, garbage tops, and fences for better ratings and tips.

5. Ratings and Reliability

   1. Customers rate jobs (1–5 stars). Low ratings or frequent cancellations may lead to app removal.

   2. Maintain reliability—follow instructions, show up on time, and upload clear photos.

6. Cancellations

   1. Cancel jobs 24 hours before snowfall by emailing or texting Foot Soldiers.

   2. Can’t complete a job? Notify a dispatcher immediately through the app.

   3.  Already Cleared? Take photos and note “snow already cleared” in the app for a trip fee.

7. Payment Process

   1. Payments are made via direct deposit 14 days after job completion.

   2. Customers have 2 days to approve work and add tips. Shovelers keep 100% of tips.

   3. Complete the provided W-9 form for setup.

8. Tips for Success

   1. Stay professional: Avoid asking customers for 5-star ratings.

   2. Use the app for GPS directions, property info, and private notes.

   3. Take your time to deliver quality work—attention to detail earns trust, ratings, and tips.

By following these simplified steps, you’ll build confidence, reliability, and rewards as a Foot Soldiers Shoveler!